Frequently Asked Questions

Everything you need to know about shopping with Ach Direct Debit.

What payment methods do you accept?

We specialize in secure ACH direct debit payments, but we also accept all major credit cards including Visa, Mastercard, and American Express for your convenience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.

How do I track my order?

Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.

Are your clothing items true to size?

Most of our collections follow standard US sizing. We provide a detailed size chart on every product page to help you find the perfect fit before purchasing.

Is my payment information secure?

Yes, we use bank-grade encryption and SSL protocols to ensure that your ACH direct debit and personal information are processed with the highest level of security.